The Client
A leading regional manufacturer of ceramic tiles.

Main challenges

• Intensifying competition on price and quality, from local and foreign competitors
• Increasing inventory levels
• Tight cash flow situation
• Declining profitability
• Internal inertia to change

Approach
The 15-month transformation program conducted by CDS involved a complete redefinition of the company's strategy, operations, organizational design, and management systems. CDS accompanied the client in the implementation of its new strategy, including for the establishment of strategic alliances.

Impact: selected results

• Overhaul of the product portfolio and implementation of strategic actions to close the gaps in the portfolio
• Vertical diversification through launch of distribution activity
• Identification and implementation of untapped revenue sources, generating annual sales in excess of the CDS’ consulting fees associated with the transformation program
• Optimization of all operating modes, organizational systems, management systems, and human resources systems
• Institutionalization at all levels

The client says …
I can safely say that our Transformation Program with CDS was one of the best investments in time and money our company has ever made.

General Manager

The most important result of our work with CDS is that it has allowed our organization to survive; I truly believe that if we hadn’t worked with CDS, we would not exist today.

Production Manager