The Client
A national association of insurers, comprising more than 50 members of diverse scopes and sizes.

Main challenges

• Diverging opinions and interests among various players (insurers, brokers, banks, regulatory authorities)
• Absence of a “dynamo” for change
• Inertia to change

Approach
During this 2-month project, CDS conducted extensive research about and interviews with virtually all players in the concerned insurance market. These research and interviews were followed by high-level brainstorm sessions with industry players, leading to the establishment of a detailed action plan for upgrading the national insurance sector. The highlights of the sectoral insurance market study were presented to the General Arab Insurance Forum [GAIF].

Impact: selected results

• Precise and detailed action plan for improving the sector
• Consensus among insurers on the action plan
• Adoption by the new president-elect (of the association) of the action plan as his election agenda

The client says …
The success of this project is dear to me, and is crucial for the survival of our sector. The fact that CDS was able to raise awareness among all players of the need for change is in itself a significant achievement. Once again, my sincere thanks to the CDS team for all the good work.

President-elect of the association